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Business

Whatever your size, you want your business to be smart, efficient, and effective.  Smart Business Banking is a flexible, scalable suite of accounts and services to keep your cash flowing and your assets growing. Because smarter banking is ...

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MA Checking Accounts

Looking for a better checking account?  With five options to choose from, there's sure to be a WB checking account that's a great fit for you. ...

Mortgage Rates

Personal

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Personal Credit Cards

Choosing the right credit card is easier than ever.  No matter which card you choose, you’ll enjoy important features like: EMV smart chip technology for added securityMobile purchasing capability for added conveniencePlus much more! So whe...

West Springfield - Park Street

Lobby Hours

Monday - Wednesday 9:00 am - 5:00 pm
Thursday - Friday 9:00 am - 6:00 pm
Saturday 9:00 am - 1:00 pm

Drive-Up Hours

Monday - Wednesday 8:30 am - 5:00 pm
Thursday - Friday 8:30 am - 6:00 pm
Saturday 8:30 am - 1:00 pm

Careers

When you are a member of the team at Westfield Bank, better banking starts with you. At Westfield Bank, we believe better banking starts with finding the right people. Those who will go the extra mile, believe customer service and attentio... ... ... Westfield Bank has outstanding benefits. From PTO to a robust retirement plan, a wealth of insurance coverages, and exclusive access to free accounts and discounts. ... Community Involvement Being a part of Westfield Bank is about much more than just the job you do. We’re members of a close-knit team, and we are part of the communities we serve as both bankers and volunteers. We provide you with a multitude of ways... Ready to get Started? Click the link below to see our open positions and apply. Current Openings...

Bank Holidays

2024 Holidays Christmas Eve Tuesday, December 24• All offices and departments will be closing at 1pm Christmas Day Wednesday, December 25• All offices and departments closed New Year's Eve Tuesday, December 31• All offices and departments wi...

Locations & ATMs

Money Market & Savings Accounts

Looking for a better savings or money market account? With a variety of options to choose from, there's sure to be a WB account that's a great fit for you....

Certificates of Deposit (CDs)

Retirement Services

It's never too early to start planning. The decisions you make now will greatly influence your life in the years to come.  At Westfield Bank, we can help you find the retirement plan that's right for you. We offer Traditiona...

Deposit & Loan Accounts

Open a Consumer Deposit Account

Can't make it to a branch office to open a deposit account? No problem—just open it online! Simply select the type of account you'd like to open and follow the prompts to our online account opening form....

Residential Mortgages

With expert mortgage lenders at every branch office, local loan servicing, and the ability to apply online or in-person, Westfield Bank offers a better way to buy, build, or refinance. At Westfield Bank, we'll be with you every step of the way to ens... Buying a home this spring? Let Westfield Bank help you save. Now through June 20 we'll cover the cost of your appraisal*, putting money back in your pocket when it matters most. Even better - this offer can be combined with either our $500 lender ... *Borrower will receive a lender credit at closing that is equal to the total cost of the Appraisal Fee. Subject to underwriting and loan approval. Offer valid for the purchase of a 1-4 family owner-occupied residence or the construction of an owner-... 1Borrower will receive a $500 lender credit toward closing costs at closing. Subject to underwriting and loan approval. Property must be located in Massachusetts or Connecticut. Refinances of current Westfield Bank loans are not eligible. May be comb... *MassHousing provides down payment assistance in the form of a second mortgage loan to qualified income-eligible first-time homebuyers.... ...

Home Equity

Borrowing from the equity in your home is a great way to pay off high-interest debt, make home improvements, pay tuition, or provide a source of funds for unforeseen or emergency expenses. Featuring low interest rates, little or no closing... *After the initial 6 month introductory period, the interest rate will be Prime Rate as published in the Wall Street Journal minus 0.50%, currently 7.00% as of 3/13/25 with an APR of 7.00%. After 6 months, the rate will be variable and may increase...

Apply for a Loan

Mobile Banking App

Bank on the go using your iPhone, iPad, or Android device with the WB Mobile Banking App. With our free app you can: Check account balancesDeposit checksView transaction historyTransfer funds between accounts Pay billsPay peopleFind the nearest... How to get the WB Mobile Banking App Current Online Banking customer?  Simply download the WB Mobile Banking App for your Apple or Android devices by clicking on the appropriate link below: Apple Devices Android Devices Not Cu...

Online Banking

With Online Banking, you can: Check account balancesTransfer fundsPay billsPay peopleMake recurring paymentsSet up alerts for upcoming payments In addition, being an Online Banking customer provides you with access to our Mobile Banking App, e...

Digital Wallet Services

Paying with a digital wallet is safe, convenient and easy to use. Your Westfield Bank VISA® Debit Card information is never shared by Apple, Google or Samsung with merchants, or transmitted with payment. Also, when paying with a digital wallet, c... ... Setting up your Digital Wallet To link your Westfield Bank VISA® Debit Card to your devices digital wallet, log into the Westfield Bank mobile app, then click on Cards. Below the image of your debit card, click on the banner to add your card to the...

P2P Payments

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Identity Theft Protection

Activate or access services here > Westfield Bank Offers Identity Theft Protection through Deluxe Provent®, a leading provider of fraud protection services. We offer two levels of protection: ID Restoration Pro and ID Protect Plus. ID ...

Other Convenient Services

Better banking is about convenience. With all you have to do each day, managing your money shouldn't slow you down. That's why we're committed to providing you with time-saving and convenient services. Contactless VISA® Debit Card Bank and shop wit...

Checking Accounts

Business Credit Cards

Choosing the right business credit card is easier than ever. No matter which Westfield Bank Business Credit Card you choose, you’ll enjoy important features like: Expense management toolsNo fee for additional employee cardsEMV smart chip tech...

Merchant Services

Discover more ways to move your money with Clover From online payments to QR codes, tap to pay, and more – your customers can pay securely, anytime and anywhere. It’s your money, let’s make it work for you.  For a limited time, get... Harness the platform that powers your business. Owning a business can be demanding--from tracking inventory and supervising employees to taking orders and everything in between! That's why we've teamed up with Clover, a leading global provider o... Clover Point-of-Sale (POS) Systems In addition to hundreds of business management applications and built-in reporting capabilities, Clover point of sale solutions include: ... *Promotional offer valid from January 1, 2025, through March 31, 2025. This offer is available for qualified Westfield Bank merchant services customers who have not had a merchant services account processed by First Data Merchant Services LLC within ...

Payroll Services

Need assistance managing your payroll? Westfield Bank has partnered with CheckWriters Payroll, a highly-regarded and locally-based payroll service company dedicated to helping small, medium, and large businesses meet their unique payroll needs. Ser...

Business Banking Team

When it comes to business banking, we know a thing or two. That's because our commercial lenders have decades of experience and have worked with businesses of all shapes and sizes. Looking to make your vision come to life? Contact us today. And see ...

Commercial Real Estate Loans

Need to refinance your commercial mortgage from another financial institution? A Commercial Real Estate Loan is the perfect solution. Locally-Made Loan DecisionsLoans Serviced Locally Owner-Occupied Properties | Contact the Commercial Lending Tea...

Commercial Line of Credit

Having a line of credit you can access as needed is critical for any size business. Use it to help support your ongoing business initiatives and as an emergency source of funds. Help Manage Cash FlowSupport Accounts Receivable and InventoryAcce...

Term Loans

Need to purchase new or used equipment, finance an expansion, or get an infusion of working capital? A fixed-rate term loan is a great way to give your business a boost. Fixed Monthly Payment Ideal for BudgetingVariety of Loan Terms AvailableCompeti...

ACH Manager

Create electronic payments and deposits simply, safely, and quickly. ACH is used for a wide variety of payments and deposits such as: Direct deposit of payrollPayments to vendorsPayments from customersFederal tax payments To learn more about ACH Ma...

Positive Pay

The Positive Pay service at Westfield Bank is a highly effective method used to protect against the financial loss associated with unauthorized check and ACH fraud, providing additional security and peace of mind. Protect your business again...

Deposit Manager

A technology offered by Westfield Bank that makes processing checks and managing cash flow faster, more accurate, and more convenient. Deposit Manager allows you to securely process checks and manage funds using our remote deposit service. The Dep...

Security Center

Your security is very important to us. We work diligently to safeguard your personal information and prevent security breaches and fraudulent activity, but we also ask you to be vigilant and take the necessary steps to keep your information safe and ... ...

Traditional IRAs

Ensuring financial security in retirement is one of the greatest challenges facing American workers today. With uncertainty over the adequacy of Social Security to meet the needs of future retirees, Americans will be forced to rely more heavily on th... May I make a nondeductible contribution? Yes. Traditional IRA owners are permitted to make nondeductible IRA contributions if they are not eligible for a tax deduction or if they choose to not take a deduction. The combined total of deductible and n... Can Traditional IRA assets be moved? IRA owners may wish to move their IRAs from one financial organization to another. Transfers and rollovers are two methods of moving assets from one IRA to another IRA of the same type. A transfer is a direct mo...

PPP Loans

Please note that Westfield Bank has ended the acceptance of new PPP Loan Applications. We thank everyone for their participation in this program.  Please contact a member of our Retail Banking or Business Banking Team with additional questions....

News & Events

Interested in reading the latest news and information from Westfield Bank and Western New England Bancorp? You've come to the right place.  Looking for more up-to-the minute content? We invite you to follow us social media. We're...

Our History

Commercial Lending

High commercial lending capacity. Westfield Bank is investing in our region's economy with millions to lend to businesses like yours. Being a regional community bank, we understand this market well. We also know the importance of making decisions an... ... ... See What Our Customers Are Saying... ...

Letters of Credit

A letter of credit is a valuable business tool in that it provides potential creditors or business partners with a snapshot of your business's creditworthiness and financial viability. Guarantees Company PerformanceSupports BondingGuarantees Payment...

Business Deposit Accounts

At Westfield Bank, we offer an array of business deposit account products designed to help businesses, municipalities, non-profits, and escrow managers meet their unique cash management challenges.   Choose from the following account types...

Online Cash Manager

Westfield Bank provides all the tools you need to manage multiple types of accounts, simply and securely. Online Cash Manager connects your business or municipality to a suite of enhanced services. It allows you to link and manage all of your West...

Government Payment Portal

With the Government Payment Portal, municipalities can increase revenue collection, reduce operating costs, and improve customer service via a fully-integrated enterprise payment portal solution. Features and benefits include: Advanced technologi...

Lockbox Services

Simplify the collection, processing, and crediting of your receivables by having your customers’ payments mailed directly to a post office box exclusive to you. With Municipal Lockbox Services, we set up a special post office box for your cust...

Other Cash Management Services

Simplify your cash management processes with helpful online tools designed to save you time and money. ACH ManagerCreate electronic payments and deposits simply, safely, and quickly. ACH is used for a wide variety of payments and deposits such as: ...

Investment Services

Municipalities

A Financial Partner For Your Municipality With innovative products and services, more than 125 years of combined banking experience, and local support, Municipal Banking Services at Westfield Bank can help your city or town balance financial oversig...

Deposit Accounts for Non-profits

The time and energy needed to run a successful non-profit are enormous, and the stakes are high. People and communities are counting on you, and because every person matters, every dollar matters. That’s where we come in. As you rise to the challeng...

Higher Education

When it comes to higher education, managing finances is more complex than ever. With so many revenue and expense channels, you need the tools and support to effectively and efficiently manage your day-to-day cash flow.  That's where w...

Deposit Accounts for Property Management

At Westfield Bank, we offer an array of deposit account products designed to help property managers and realtors meet their unique financial challenges. In addition to traditional checking, money market, sweep, and zero balance accounts, ... Interest on Real Estate Brokers Trust Account (IOREBTA) Westfield Bank participates in the State of Connecticut’s IOREBTA program. Interest earned from residential and commercial escrow accounts is collected and used to provide down payment assistan...

Contact

Visa Notice

Non-Visa Debit Transaction ProcessingWe have enabled non-Visa debit transaction processing.This means you may use your Visa-branded debit card on a PIN-Debit Network* (a non-Visa network) without using a PIN. The non-Visa debit network(s) for whic...

Deposit Accounts for Healthcare Organizations

As a healthcare provider, your primary focus is the wellness of your patients. But managing cash flow and maximizing the earnings of cash on hand is critical to the overall health of your business. At Westfield Bank, we offer a healthy cho...

Deposit Accounts for Small or Commercial Businesses

Nobody ever said running your own business would be easy. You put in long hours, have short weekends, and miss a lot of family meals. What you need are business deposit accounts that work as hard as you do. At Westfield Bank, we offer a wide va...

Deposit Accounts for CPAs

As a Certified Public Accountant, you have an affinity for numbers. Given that, you need business deposit accounts that help you manage your funds simply, effectively, and affordably. At Westfield Bank, we offer CPAs lots of options for ma...

Deposit Accounts for Attorneys & Law Firms

At Westfield Bank, we offer an array of deposit account products designed to help attorneys and law firms meet their unique financial needs. Choose from traditional offerings like checking, money market, certificates of deposit, sweep, and zero... Interest on Lawyers Trust Accounts (IOLTA)Westfield Bank participates in the IOLTA program, designed to provide increased access to the justice system for individuals and families in need. Interest collected from lawyers’ trust accounts is poole...

PPP FAQs

Q: If I apply for PPP Loan Forgiveness, do I need to start making Principal and Interest (P&I) Payments? A: If you apply for PPP Loan Forgiveness you do not need to start making Principal and Interest Payments. If I want to delay P&I Payments wi...

Checking Accounts

Zip Code Outside of Service Area

Business Lending Team

When it comes to small business lending, we know a thing or two. That's because our commercial lenders have decades of experience and have worked with businesses of all shapes and sizes. Looking to make your vision come to life? Contact us today. An...

Lobby Hours

Lobby Hours

Monday - Wednesday 8:30 am - 5:00 pm
Thursday & Friday 8:30 am - 6:00 pm
Saturday 8:30 am - 1:00 pm

Retail Banking Team

Supporting Our Communities

Home is truly where the heart is. Since 1853, we've supported hundreds of local non-profit organizations whose mission we consider vital to the health and wellbeing of our communities. We do that through monetary donations, volunteerism, a...

Helpful Info for Contact Us

Fax Number (Customer Service)413.562.7939Mailing AddressWestfield Bank141 Elm StreetWestfield, MA 01085Lost or Stolen ATM/VISA Check Card413.568.1911, 860.838.3766, or 800.995.5734 (during bank hours)800.472.3272 (after hours)Routing/Transit Num...

Education Center

Welcome to our Online Education Center. Here, you'll find a series of helpful videos designed to provide an overview of some of our products and services for both consumers and businesses. ... Consumer Product Videos... Business Product Videos... Try our Interactive Demos... ... ...

Financial Calculators

Content forthcoming from WB....

VISA Account Updater

VISA Account Updater is a free service that provides automatic card number updates to participating merchants with whom you have set up automatic recurring payments using your Westfield Bank VISA® debit card. If you use your Westfield Bank VISA® deb...

Elms College ATM

Our Approach - Higher Education

Massachusetts and Connecticut are home to some of the most prestigious colleges in the country. And while enrollment may never be an issue, managing cash and receivables can be a bit more of a challenge. At Westfield Bank, our Business and Governmen...

Lower Westfield Road ATM

Gillette Corner ATM

American International College ATM

Union Station ATM

Southwick Road ATM

Baystate Noble Hospital ATM

William C. Sullivan Visitor's Center ATM

Westfield State University ATM

Memorial Avenue ATM

Big E ATM

Route 20 ATM

Consumer Loans

In the market for some new wheels? Thinking about putting in a swimming pool? Planning to retire and tour the country in an RV? At Westfield Bank, we have loans for just about every type of recreational pursuit, including New and Used...

Consumer Loan Rates

Rates are subject to change without notice. Subject to individuals residing or working in Western or Central Massachusetts; or Northern or Central Connecticut.  All Loans with an Asterisk (*) reflect a 0.250% interest rate discount as long as y...

Home Equity Rates

Home Equity Line & Loan Rates You've put a lot of hard work into your home. And because of that, you've accumulated equity in your investment. Why not put that equity to work for you to help finance additional home improvements, pay off high inte...

Simplified Employee Pension Plan (SEP)

Do you own a small business? Consider a Simplified Employee Pension (SEP) plan for yourself and your employees. SEP plans are easy, low-cost retirement plans that allow an employer to contribute to employees' Traditional IRAsSEP contributions p...

Coverdell Education Savings Account

Every parent looks at their child and wonders what the future holds. What jobs will be available?What kind of training will my child need—college or technical school?Will there be enough money for my child's education? You may not know the answer t...

Important Dates to Remember

Following are some key dates to keep in mind with regard to retirement plans. To learn more about an existing retirement plan, opening an IRA, or moving your retirement assets, please contact the Retirement Services Department at 413.568.1911 o...

Loan Rates Interstitial

Residential Lending Team

E-Sign Disclosure

Disclosures can be provided in electronic form for the deposit account(s) you have selected to be opened online. Before obtaining products or services electronically, you must read and indicate your acceptance of the terms outlined below. If you do n...

Retirement Resources

Looking for additional information about retirement plans? Here are some links to helpful resources. IRS Homepage IRA distribution information (IRS publication 590B) IRA contribution information (IRS publication 590A) Download forms/publicat...

Retirement Calculators

Calculate your Required Minimum Distribution here Calculate your Required Minimum Distribution here (if your spouse is the sole beneficiary of your IRA and he or she is more than 10 years younger than you)  Single Life Table 2022...

Retirement Certificates of Deposit

Retirement Certificates of Deposit are a safe and secure way to save. You'll earn a fixed interest rate over the course of the term. All CDs have a minimum balance requirement to open. Westfield Bank also offers Add-On IRA CDs as well as Retirement A...

Privacy Policy

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Personal Investors

Choose a Traditional IRA if you: are employedearn income Please note that contributions to Traditional IRAs may be tax deductible.  Learn more about Traditional IRAs > Choose a Roth IRA if you: are employedearn incomemeet income eligibil...

Self-Employed Investors

Consider a Simplified Employee Pension (SEP) plan for yourself and your employees. SEP plans are easy, low-cost retirement plans that allow an employer to contribute to employees' Traditional IRAsSEP contributions provide a tax deduction for the bus...

Consumer Fee Schedule

Certificate of Deposit Rates - MA

The following Interest Rates and Annual Percentage Yields (APY) are accurate as of February 28, 2025. Subject to customers residing or working in Western or Central Massachusetts. Important Information For all savings and checking accounts, t... ... ... ... ... ... ... ... ...

Current Job Openings

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MA - Deposit Rates

The following Interest Rates and Annual Percentage Yields (APY) are accurate as of March 14, 2025. Subject to customers residing or working in Western or Central Massachusetts; or Northern or Central Connecticut. Accounts must be opened in one of o... ... ... ... ... ... ... ... ... ... ... ... ...

Security Center | ID Theft

With the transferring of data, information and money accelerating at an exponential rate, it is easier than ever to become a victim of identity theft. Thieves are getting smarter and are coming up with more advanced ways of getting consumers to divul...

Security Center | Scams

In today’s ever advancing digital landscape, technology never stops improving.  Unfortunately, as technology continues to advance, hackers and scammers do as well. Scams come in many different forms but all have the same objective: to steal you...

Scams | Tax Season

Every year, unfortunate taxpayers go to file their returns and are shocked to find that someone else has filed a fraudulent one in their name! Some innocent people also receive fraudulent phone calls from criminals impersonating tax officials. Sadly,...

Scams | Phone

Cybercriminals don't just send fraudulent email messages and set up fake websites. They might also call you on the telephone and claim to be from a legitimate company. They might offer to help solve your computer problems or sell you a software licen...

Scams | Social Engineering

Social engineering is the art of manipulating a victim into giving up confidential information. Scammers will impersonate your loved ones or play on your emotions in order to get what they want out of you. Cybercriminals will use this tactic because ...

Scams | Imposter

Scammers sometimes pretend to be government officials to get you to send them money. They might promise lottery winnings if you pay “taxes” or other fees, or they might threaten you with arrest or a lawsuit if you don’t pay a supposed debt. Regardles...

Scams | Online Shopping

Why do online shoppers have to take special precautions? The internet offers a convenience that is not available from any other shopping outlet. From the comfort of your home, you can search for items from countless vendors, compare prices with a fe...

Customer Testimonials | Municipalities

With innovative products and services and over 85 years of combined banking experience, our Business and Government Deposit Services department can help your business or municipality balance financial oversight with convenience. It’s all ...

Open an Account

Scams | Direct Deposit

What to look out for In most cases of employee direct deposit fraud, fictitious instructions are sent via email to a company's Human Resources Department, with the sender purporting to be a company employee. The email requests that future direct dep...

Security Information | Security and Fraud Information Series

Cyber Fraud What is it? • Commonly referred to as “online account takeover”. • Criminals “take over” your online banking sessions in an attempt to steal your money. How does it happen? Phishing – wide spread “net” email.Drive by download – your ...

Security Center | Security Information

Security Information | Security Awareness Training

To understand how multi-factor authentication and layered security are helping assure safe internet transactions for banks and their customers, click on the links below for helpful guidance. Securing WiFi at Home I'm Hacked. Now What? Identity The...

Security Information | Risk Assessment & Layered Security

New financial standards will assist banks and business account holders to make online banking safer and more secure from account hijacking and unauthorized funds transfers. Click here to learn more...

eStatements

Make a statement by choosing eStatements! ... Reduce Waste By opting for eStatements, you contribute to reducing paper waste. It’s an eco-friendly choice that helps shrink your carbon footprint. Convenient & Fast View your statements anywhere, anytime through your Westfield Bank Online Bank...

WB Products and Services

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Consumer Lending Calculators

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Debt Consolidation Calculator

Debt Consolidation Calculator... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Credit Card Calculator

Credit Card Calculator View our Credit Card offerings below:  Personal Credit Cards Business Credit Cards... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Rate vs Rebate Calculator

Rate versus Rebate Calculator... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Lease vs Buy Calculator

Lease vs Buy Calculator Use this calculator to decide whether leasing or buying a car is best for you  View our Auto Loan Interest Rates> ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

College Planning Calculator

College Planning Calculator... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

CD Calculator

Certificate of Deposit Calculator... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Saving for a Goal Calculator

Saving for a Goal Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

IRA Conversion Calculator

IRA Conversion Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

IRA Comparison Calculator

IRA Comparison Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Taxable Vs Tax Deferred Calculator

Taxable Vs Tax Deferred Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Nest Egg Calculator

Nest Egg Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Retirement Distribution Calculator

Retirement Distribution Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Retirement Planning Calculator

Retirement Planning Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Life Expectancy Calculator

Life Expectancy Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Disability Insurance Calculator

Disability Insurance Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Net Worth Calculator

Net Worth Calculator  ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Cash Flow Calculator

Cash Flow Calculator... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Cost of Raising Children Calculator

Cost of Raising Children Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Income Growth Calculator

Income Growth Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Estate Tax Calculator

Estate Tax Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Real Estate ROI Calculator

Real Estate ROI Calculator... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Home Equity Calculator

Home Equity Calculator... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Down Payment Comparison Calculator

Down Payment Comparison Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Fixed vs Adjustable Calculator

Fixed Vs Adjustable Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Affordability Calculator

Affordability Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Refinance Calculator

Refinance Calculator... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Rent vs Buy Calculator

Rent Vs Buy Calculator... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Home Loan Calculator

Home Loan Calculator ... The information provided by these calculators is made available to you for illustrative purposes only and is not intended to provide investment advice. We cannot and do not guarantee the applicability of any information derived from your use of these...

Consumer Terms and Conditions

Consumer Terms and Conditions Please click on the link below to access the Consumer Terms and Conditions. Consumer Terms and Conditions ...

Terms and Conditions for Online Banking

Business Online Banking Agreement This Agreement describes your rights and obligations as a user of the Online Banking Service. It also describes the rights and obligations of Westfield Bank. Please read this Agreement carefully. As an authorized...

Account Authentication and Online Banking

At Westfield Bank- Online Security is a Top Priority Please see the below document to understand how multi-factor authentication and layered security are helping assure safe internet transactions for banks and their customers. Account Authenticatio...

Business Account Guidance

Business Account Guidance  View FFIEC Business Account Guidance Here ...

Master Calculator Page

Digital Banking Products & Services

Digital Banking  Life moves pretty fast these days. Help keep pace with our suite of digital banking services like Mobile Banking, Mobile Deposit, Mobile Wallet, Zelle®, WB Debit Card Manager, and more. So spend less time running around. And mo...

Security Updates

We work diligently to safeguard your personal information and prevent security breaches and fraudulent activity, but we also ask you to be vigilant and take the necessary steps to keep your information safe and secure. Below you will find up to date ... If you receive a phone call, text message, email, or a computer pop-up message purporting to be from your bank, a government agency, Apple, Amazon, Norton, etc… be very careful. Scammers will act as though they are legitimate employees from these typ... Common Scams - Learn MoreApple and Amazon Support Scams - Learn MoreNorton Support Scams- Learn MoreDO NOT purchase gift cards, make transfers, or verify your bank or bank balances. Learn More Please be advised that Westfield Bank Employees wil...

West Springfield Town Hall ATM

Spoofing

Scam Awareness: Spoofing In today’s digital age, it can be easy for scammers to steal money in a short period of time without extensive personal information. Today, many of them resort to phone calls that can instill fear and drive quicker action...

Bank Your Way

These days, convenience is as important as ever. So is being able to bank the way you’re most comfortable. At Westfield Bank, you can bank with us online, with our mobile app, or in-person. Want to visit one of our branches? We’d love to see you. Pr...

Compare Checking Accounts MA

Which WB checking account is right for you? Click the "x" at the top of each column to narrow your choices and easily compare accounts. Hit "RESET" to start over....

Compare Checking Accounts CT

Which WB checking account is right for you? Click the "x" at the top of each column to narrow your choices and easily compare accounts. Hit "RESET" to start over....

Updated PPP Forgiveness

Apply for PPP Loan Forgiveness Now Important Notice  Please note, borrowers can apply for loan forgiveness processing directly with Westfield Bank through March 30, 2022. After that date, borrowers will need to complete the loan forgiveness pr...

Updated PPP Forgiveness FAQs

Top Questions Q: If I apply for PPP Loan Forgiveness, do I need to start making Principal and Interest (P&I) Payments? A: If you apply for PPP Loan Forgiveness you do not need to start making Principal and Interest Payments unless your loan is no...

Check Washing Scam

Check Washing Scam What's the issue? An increase in check washing scams has been reported in our area. Perpetrators are targeting personal mailboxes and communal postal boxes, physically stealing mail to acquire checks in an attempt at financia...

Shred Events

Looking to safely and efficiently dispose of papers? Westfield Bank is happy to partner with PROSHRED®, offering free shred events at our branches. Shredding  documents is a good way to prevent personal information from being stolen from th...

Thank You For Your Payment - Merchant

Your payment is being processed, Thank you....

Mobile Privacy Policy

Mobile Privacy Policy Last Updated: March 17, 2022 Westfield Bank (the “App”)– powered by Fiserv – helps you control your credit and/or debit cards through your mobile device, making it easy to manage your finances on the go. The App allows you ...

Financial Literacy Video

Click on the link below to watch our Identity Theft Protection Video Series Identity Theft Prevention...

Southampton Road ATM

Debit Card Manager

Manage your debit card with WB Debit Card Manager, a feature within the Westfield Bank mobile app. With WB Debit Card Manager you can: Be at peace of mind with integrated fraud protection.Set transaction limits and alerts for locations, merchant ty...

Fraud Response

I think some of my personal financial information has been compromised ... what should I do? Identity theft and related fraud can happen to the best of us. Sometimes, we let our guard down and scam attempts that usually would be recognized are ... Debit & Credit Cards If a debit card is lost or the number may have been stolen, it is best practice to freeze the card and replace it. "Freezing" a card will prevent any purchases from being accepted, both online and in-person. This can typicall... Passwords A compromised username and password can allow scammers access to your bank account. If you believe your account information has been stolen, change your password immediately and call your bank. Sometimes, a password change may be enough ... Social Security Number A compromised social security number can allow scammers to take a variety of actions under your name, especially when it is coupled with other breached personal information. Since a SSN can't just be changed, your response t... Prevention Use AnnualCreditReport.com to request a free credit report from each of the three bureaus. This can be done once a year and does not require any indication of fraud on your account. Keep an eye on accounts and statements. Suspicious...

Loan Account Access

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New Loan Account

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Notice: Accepting Terms and Conditions on the Westfield Bank Mobile App

If you are a user of Westfield Bank's mobile app, you may be accustomed to using services such as Bill Pay and Zelle® directly through the app. Occasionally, our terms of service are updated, which prompts you to read and accept before utilizing eith... Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. ...

Location Rates

Mortgage Rates At Westfield Bank, we have the mortgage products, expertise, and lending power to help you go from "just looking" to packing boxes. With pre-approval, a user-friendly online loan application, and mortgage professionals at all of our c... The program description is not an offer to extend credit. The extension of credit is dependent upon your credit history, loan-to-value ratio, and other factors. Unless otherwise noted, Annual Percentage Rates (APR) and payments assume a $200,000 mort... Home Equity Line & Loan Rates You've put a lot of hard work into your home. And because of that, you've accumulated equity in your investment. Why not put that equity to work for you to help finance additional home improvements, pay off high in... Consumer Loan Rates Rates are subject to change without notice. Subject to individuals residing or working in Western or Central Massachusetts; or Northern or Central Connecticut.  All Loans with an Asterisk (*) reflect a 0.250% interest rate ...

MLO

Annual Percentage Rates (APRs) are accurate as of March 20, 2025. All rates are subject to change without notice.Westfield Bank NMLS ID 439933... The program description is not an offer to extend credit. The extension of credit is dependent upon your credit history, loan-to-value ratio, and other factors. Unless otherwise noted, Annual Percentage Rates (APR) and payments assume a $200,000 mort...

Kristin Gravanis

... Vice President and Mortgage Loan Officer Kristin Gravanis has been originating mortgages since 2004. Throughout her career, Kristin has been committed to providing an outstanding experience for everyone she works with. From walking her clients throug...

Michele Welch

... Vice President and Mortgage Loan Officer Michele Welch has been in the mortgage industry since 1999, spending time in roles covering all aspects of the job. She understands that purchasing a home can be overwhelming, but takes pride in her ability to...

Matt Manganelli

... As Retail Lending Sales Manager, Matt is responsible for directing and evaluating the consumer, equity, and residential lending sales activities for the bank. He specializes in developing lending solutions for consumers throughout MA and CT. With ove...

Personal Line of Credit

Designed to cover checking overdrafts and provide cash when you need it. Life happens. Unexpected expenses or bills that arrive at a challenging time can leave you with less in your checking account than you’d like. For qualifying customers, a Pers... Personal Line of Credit Rates Annual Percentage Rates (APRs) are accurate as of March 20, 2025. All rates are subject to change without notice. ...

Overdrafts and Overdraft Protection

What is an Overdraft? An overdraft occurs when there's not enough available money in an account to cover a transaction. An account can be overdrawn in a variety of ways, including through ATM transactions, electronic or in-person withdrawals, checks... Click on the buttons below to view important information and tips to help you avoid overdrafts.... *$10 de minimis includes everyday debit card transactions but not recurring transactions. **Overdraft fees include insufficient funds and uncollected funds fees....

New Residential Account

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Ready, Set, Grow.

Getting an early start learning about money is invaluable for young people. Understanding the importance of saving puts them on the road to financial independence. As the regional community bank that's focused on you, your financial security, and ou... ...

Frequently Asked Questions

What is Westfield Bank's routing number? Our routing number is 211871604 Is Westfield Bank in Massachusetts associated with Westfield Bank of Ohio? No, Westfield Bank is not associated with Westfield Bank of Ohio.  Do you offer... Do your branches have safety deposit boxes? Yes, the following locations have safety deposit boxes: AGAWAMBLOOMFIELDCHICOPEE - BURNETT ROADCHICOPEE - CENTER STREETCHICOPEE - EAST STREETCHICOPEE - MEMORIALEAST LONGMEADOWENFIELDGRANBYHOLYOKELUDLO...

Cash Course

CT Commercial Lending

Lending to help our region's businesses grow. While many other banks have recently cut back on lending, Westfield Bank is committed to helping your business grow and prosper. We continue to invest in Connecticut communities and our region’s eco...

Jeannie Boudreau

... Buying a home is one of the most exciting yet daunting tasks you’ll ever undertake. With over 40 years of experience in the mortgage industry, Jeannie Boudreau is committed to guiding you through every step of the home buying process with care a...

CT Commercial Money Market Account

A great rate, plus flexibility. Looking to maximize your cash balances? Our CT Commercial Money Market account can put your idle cash to work for your business. This premium account pays a highly competitive rate, and gives you the flexibility of un...

MA - Deposit Rates copy

The following Interest Rates and Annual Percentage Yields (APY) are accurate as of May 31, 2024. Subject to customers residing or working in Western or Central Massachusetts; or Northern or Central Connecticut.Important Information For all savings ... ... ... ... ... ... ... ... ... ... ... ... ...

Deposit Rates

CT - Deposit Rates

The following Interest Rates and Annual Percentage Yields (APY) are accurate as of February 28, 2025. Subject to customers residing or working in Western or Central Massachusetts; or Northern or Central Connecticut.Accounts must be opened in one of ...

Bank Your Way copy

Pre-approval

Get pre-approved and boost your buying power. If you're on the hunt for a new home, getting pre-approved from Westfield Bank is a smart first step. We'll help you estimate what you can afford, and provide a pre-approval letter to make your offer m...

Certificate of Deposit Rates - CT

The following Interest Rates and Annual Percentage Yields (APY) are accurate as of February 28, 2025. Subject to customers residing or working in Northern or Central Connecticut.Important Information For all savings and checking accounts, the ...

Certificate of Deposit (CDs) CT

Looking for a way to secure your money? With many options to choose from, there's sure to be a WB CD that's a great fit for you.... Additional Resources ...

Certificate of Deposit (CDs) MA

Looking for a way to secure your money? With many options to choose from, there's sure to be a WB CD that's a great fit for you.... Additional Resources ...

Kenneth Askins

... Mortgage Loan Officer Kenneth Askins has over 20 years of mortgage lending experience, helping borrowers get into either their first house or their dream house. Throughout his career, Ken has been committed to providing an outstanding experience, ens...

WB Performance Checking

Looking for checking that works hard for you? Sign up for WB Performance Checking. Enjoy access to a tiered money market account, and higher rate Signature CDs and Signature IRAs, unlimited rebates of other banks’ ATM surcharges, free checks, and mor... *Maintain a combined total minimum daily balance of $50,000.00 in this account, WB Interest Checking, WB Free Checking, WB CT Free Checking, WB 16-25 Checking, WB CT 16-25 Checking, Performance Money Market, CT Performance Plus Money Market, Summit...

WB Portfolio Checking

You’ve worked hard to build your wealth. Isn’t it time you were rewarded for your efforts? Our WB Portfolio Checking and Portfolio Money Market accounts are designed specifically for customers who maintain large balances in deposit accounts. You get ... 1Applies to new and renewing Signature CDs and Signature IRA CDs upon customer request. 2Annual rental fee will be waived for one 3" x 5" safe deposit box; availability varies by location. 3Maintain a combined total minimum daily balance of $200,00...

WB Signature Checking

Sign up for convenient checking loaded with extras, when you open a WB Signature Checking Account. You get access to higher WB Signature CD and Signature IRAs rates, rebates of other banks’ ATM surcharges, free savings overdraft protection,... **Maintain a combined total minimum daily balance of $25,000.00 in this account, WB Interest Checking, WB Free Checking, WB CT Free Checking, WB 16-25 Checking, WB CT 16-25 Checking, Signature Savings, Summit Money Market, Free Statement Savings, Cla...

WB Free Checking

See how it feels to be free when you sign up for WB Free Checking. Free means you’re free from monthly service charges, plus you get free mobile banking, free savings overdraft protection, and a free first order of checks. Account FeaturesHere’s w... ...

WB 16-25 Checking

Designed for customers between the ages of 16 and 25, this account offers you free checking and savings, digital banking, rebates of other banks’ ATM surcharges, and more. Account FeaturesHere’s what WB 16-25 Checking provides: ■ NO monthly servi... *Must be between the ages of 18 and 25 to qualify or between the ages of 16 and 17 with a qualified adult co-owner. eStatements required. **Rebated ATM surcharge will be first 10 per statement cycle....

WB CT Signature Checking

Sign up for convenient checking loaded with extras, when you open a WB CT Signature Checking Account. You get access to higher WB CT Signature CDs and Signature IRA CDs, rebates of other’s banks’ ATM surcharges, free savings overdraft protection... *Rebated ATM surcharge will be first 10 per statement cycle. **Maintain a combined total minimum daily balance of $25,000.00 in this account, WB Interest Checking, WB Free Checking, WB CT Free Checking, WB 16-25 Checking, WB CT 16-25 Checking, Sig...

WB CT 16-25 Checking

Designed for customers between the ages of 16 and 25, this account offers you free checking and savings, digital banking, rebates of other banks’ ATM surcharges, and more. Account FeaturesHere’s what WB CT 16-25 Checking provides: ■ NO monthly se... *Must be between the ages of 18 and 25 to qualify or between the ages of 16 and 17 with a qualified adult co-owner. eStatements required. **Rebated ATM surcharge will be first 10 per statement cycle....

WB CT Free Checking

See how it feels to be free when you sign up for WB CT Free Checking. Free means you’re free from monthly service charges, plus you get free mobile banking, free savings overdraft protection, and a free first order of checks. Account FeaturesHere’... *Rebated ATM surcharge will be first five per statement cycle....

WB Performance Checking - CT Deposit Rate Link

WB Portfolio Checking - CT Deposit Rate Link

Money Market & Savings Accounts - CT

Looking for a better savings or money market account? With a variety of options to choose from, there's sure to be a WB account that's a great fit for you....

SBA Preferred Lender

... Go big with your small business. As an SBA Preferred Lender, we offer streamlined access to the funding you need. Our SBA Preferred Lender status means we have the authority to approve SBA loans in addition to processing conventional, 7(a) and Expre... ...

Coinstar

Use Your WB Debit Card at a Coinstar® Kiosk Near You We are excited to partner with Coinstar to offer the convenience of using a Coinstar kiosk at any participating retail location. WB customers now have an option of swiping your WB debit card and ...

Municipal Deposit Accounts

At Westfield Bank, we offer an array of business deposit account products designed to help municipalities, and escrow managers meet their unique cash management challenges....

Municipal Lending

When it comes to serving the needs of municipalities, access and understanding is important. Together, we represent decades of experience in serving municipalities across Massachusetts and Connecticut. We’re right here in the region to serve you when... For inquiries on financing opportunities, contact a member of our team for more information....

Municipal Home Page

Westfield Bank has grown steadily and deliberately to become a regional community bank. Rated as highly capitalized by OCC regulators, we have the services, expertise, stability, and resources to serve customers of any size while retaining our commun... ...

Contact Merchant Services

Get Started with Clover To learn more information about our Clover products, please fill out the information below and a Westfield Bank representative will get back to you shortly. ...

FastTrack Business Credit

Fast funds for your business - up to $50,000!* Need quick access to capital? With FastTrack Business Credit from Westfield Bank, you can apply online today, get a fast approval, and access to your new line of credit as soon as the next day after clo... FastTrack Business Credit Rates Annual Percentage Rates (APRs) are accurate as of March 17, 2025. All rates are subject to change without notice. ...

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