WESTFIELD BANK'S PRIVACY PRINCIPLES
At Westfield Bank, we believe that maintaining our customers' trust and confidence is an absolute priority. Along with new federal laws that help you understand how banks, credit card companies and other financial service providers use and protect customer information, Westfield Bank has instituted its own policies to ensure that your personal information is handled in a safe and responsible manner. Listed below is our notice that explains how we safeguard your privacy.
NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS
We, our and us, when used in this notice mean Westfield Bank. This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers:
- Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a(n):
- Deposit account
- Loan account
- Safe deposit box
We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.
We first define some terms.
Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter we will use the term "information" to mean nonpublic personal information as defined in this section.
An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.
A nonaffiliated third party is person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party".
THE INFORMATION THAT WE COLLECT
We collect information about you from the following sources:
- Information you give us on applications or other forms
- Information about your transactions with us
- Information about your transactions other parties
- Information from a consumer reporting agency
THE CONFIDENTIALITY, SECURITY AND INTEGRITY OF YOUR INFORMATION
We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.
YOUR INFORMATION AND OTHER PARTIES
We will not disclose nonpublic personal information about you to anyone except as disclosed in this policy or as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.
INFORMATION ABOUT FORMER CUSTOMERS
We do not disclose information about former customers, except as permitted by law.
AUTHORIZED SHARING - JOINT MARKETING
We may disclose the following information to other financial institutions with whom we have joint marketing agreements:
- Information about your transactions with us, such as
- Name
- Address
- Account Balances
- Types of accounts
We disclose the information listed above with other financial institutions with whom we have joint marketing agreements. You do not have a right to opt out of the disclosure of this information.
STATE LIMITATIONS
We will not share any information derived from deposit relationships with us about customers who reside in the following states:
Massachusetts
Nor will any branches or offices located in such states, share this information with other parties.
TYPES OF BUSINESSES
We may disclose information persuant to joint marketing agreements to the following types of businesses:
Financial Service Providers such as:
Insurance Agents
REASONS FOR DISCLOSING
We may disclose information about you to other financial institutions with whom we have joint marketing agreements to provide you with information about additional products and services.
LIMITATIONS ON DISCLOSURE
Here are the limitations we impose on the use of information disclosed to other financial institutions with whom we have joint marking agreements:
We only allow direct mail solicitations
We do not allow telephone solicitations
YOUR INFORMATION AND AFFILIATES - FUTURE CHANGES
In the future, we may disclose information about you to affiliates, even though we are not doing so now. Here are the kinds of information we may disclose to our affiliates:
Transaction and experience information from our account records:
Information about your transactions and experience with us, such as:
Name
Address
Account Balances
Types of Accounts
Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.
TYPES OF AFFILIATES
We may disclose information about you in the future to the following types of affiliates:
Financial Service Providers, such as:
Mortgage Bankers
Securities Broker-Dealers
Insurance Agents
REASONS FOR DISCLOSURE
We may disclose information about you to our affiliates in the future to provide you with information about additional products and services.
LIMITATIONS ON DISCLOSURE
Here are the limits we would impose on the use of information disclosed to affiliates:
We only allow direct mail solicitations
We do not allow telephone solicitations
Please contact us if you have any questions or concerns regarding our privacy policy.
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